Delete your data

Socialitz holds two kinds of data: the channels you connected (an access token, the channel name and its id) and the work in your workspace (your uploads, the versions we made, the captions we wrote, your plan and invoices). You can remove either, at any time, without asking us.

Remove a connected channel

Sign in, open Accounts, and press Disconnect on the channel. Its access token is deleted immediately and nothing more can be published to it. You can also do it from the network’s own side: on Facebook, Settings & privacy → Settings → Business integrations → Socialitz → Remove. Facebook then tells us to delete what we hold for that account, and we do it automatically and give you a confirmation code.

Delete everything

Write to socialitz@grandfieldmedia.com from the email address you sign in with and ask us to delete your account. Your workspace goes with everything in it — uploads, versions, captions, connections and tokens — within 7 days. Invoices are kept as Indian tax law requires. We reply to confirm when it is done.

Check a deletion code

If Facebook or Instagram gave you a confirmation code for a Socialitz deletion request, look it up here.

More detail in the privacy policy. Questions: socialitz@grandfieldmedia.com